Responsible Gambling at jom888
jom888 believes that betting should remain a form of entertainment, not a burden. This page outlines our commitment, the control tools available, and the support resources that Malaysian players can use.
⚠️ The jom888 platform is only open to users who are 21 years of age and above. Individuals below this age limit are strictly prohibited from registering or using any services on this platform. Bet responsibly and within your means.
What jom888 Provides for You
Six responsible gambling principles we apply within the jom888 platform to ensure your playing experience stays controlled and positive.
Self-Exclusion
Players who feel they need a break from betting activity can apply for self-exclusion through the account settings section or by contacting jom888 customer service. The exclusion period can be chosen based on your personal needs.
Personal Deposit Limits
jom888 allows players to set daily, weekly or monthly deposit limits on their account. Once the limit is reached, any further deposit attempts will be automatically blocked until the review period.
Session Time Reminders
You can set a session time limit in your account settings. When the set time is about to end, the system will send a notification so you are aware of how long you have been playing.
Activity Record Review
Every player can review their betting and deposit records in the account history section. This helps you monitor your spending patterns and make more informed decisions about your betting activity.
Multiple Account Prevention
jom888 uses an identity verification system to prevent players from creating multiple accounts. This is intended to protect players from bypassing the self-control limits they have set.
24/7 Customer Service Support
The jom888 customer service team is available at all times via live chat and email in Bahasa Melayu and English. If you or someone you know needs help with problem gambling, please reach out to us.
Signs of Problem Gambling
Problem gambling often develops gradually. Recognising the early signs can help you or a loved one take the right steps before the situation worsens.
💡 If you identify two or more of the following signs in yourself, consider speaking with a professional or contacting the jom888 team for self-control guidance.
Feeling compelled to bet with money you cannot afford to lose, or money that should be used for daily needs.
Hiding betting activity from family members or close friends out of concern about their reaction.
Continuing to bet in an attempt to recover money that has been lost, even when it leads to greater losses.
Feeling anxious, irritable or distressed when unable to bet, or when trying to stop.
Borrowing money, selling assets or using emergency savings solely for the purpose of betting.
Neglecting work, family or social responsibilities due to time spent on betting activity.
How to Apply for Self-Exclusion
jom888 provides a simple and immediate self-exclusion process. Follow these steps to protect yourself.
Log In to Your Account
Access your jom888 account through the login page and go to the account settings or personal profile section.
Select a Control Option
Find the "Responsible Gambling" or "Account Controls" section and choose the type of limit or exclusion you need.
Set the Period
Choose an appropriate duration — whether a few days, weeks or longer — and confirm your selection through email or SMS verification.
Contact Support if Needed
If you need immediate assistance or a permanent exclusion, contact jom888 customer service via live chat or email 24/7.
Responsible Gambling Tips
Set a Budget Before You Play
Decide on the amount you are willing to use for entertainment before starting a betting session. This money should not affect your daily needs such as rent, bills, food and family expenses. Once your budget limit is reached, end the session.
Do Not Chase Losses
Losses are part of betting. Trying to increase your bets to recover lost money often leads to greater losses. Accept losses as the cost of entertainment, not a debt that needs to be repaid.
Keep to Your Playing Time Limit
Set a reasonable time limit for each playing session. Do not let betting interfere with sleep, time with family or work responsibilities. Taking regular breaks during longer sessions is also important for clear decision-making.
Do Not Bet When Emotionally Unstable
Avoid betting when you are feeling stressed, sad, angry or under the influence of alcohol. Betting decisions made in an emotionally unstable state often result in uncontrolled betting and greater losses.
Responsible Gambling FAQs
Answers to the most commonly asked questions about the responsible gambling policy at jom888.
Play Responsibly at jom888
jom888 provides a safe, transparent and enjoyable betting environment. Register your account today and enjoy a 100% welcome bonus of up to RM1,500 — while setting your own betting limits from the start.
Platform for users 21 years and above. Bet within your means.